Instructional Designer - Training

Watford, England, United Kingdom · Customer Operations


Your mission is to make sure that every Customer Operations representative talking to players, retailers or engineers has the knowledge and skills required to ensure that they are brilliant in every contact. You will be responsible for revamping the National Lottery Customer Operations training curricula, digitalise content where appropriate and report on training initiatives to seek continuous improvement, always with our customers in mind.

Why Camelot?

How you'll make a difference

What we'll give you?

We look after our people. There's a competitive bonus and benefits scheme, 26 days of holiday goodness and a rather generous pension scheme. Thinking about your health? No probs - we'll give you full private medical cover and 50% off your annual gym membership. Finally, we keep it fun. We work with a smile on our faces with loads of social activities, team nights out and outdoor bonding events.

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