Contact Centre Agent - Webchat/Email

United Kingdom · Customer Operations

Description

We’re on the hunt for energetic and enthusiastic individuals to join our Customer Service Department working in our Webchat/Email Team.


Why work at Camelot?

We currently turnover nearly £7billion per year - it may surprise you to know that we do this with a workforce of only c.750 people. This means that every one of us has a part to play and make a difference.


Camelot changes lives for the better - not just for the many millionaire winners we create but with the £30 million a week we raise to thousands of good cause projects across the UK.


National-lottery.co.uk is one of the UK’s top e-commerce sites - this is measured by web traffic and we have almost 9.5 million registered players. We also operate four of the UK’s biggest FMCG brands including the iconic Lotto and EuroMillions.


How you’ll make a difference


What you’ll bring to the table


Other Information

Our Contact Centre is open from 8am – 8pm Monday to Saturday and 9am – 5pm on Sundays. You will need to be able to commit to a 37 hour working week on a rota basis which will include some evenings and weekends.


What we’ll give you

We look after our people. There’s a competitive bonus and benefits scheme, 26 days of holiday goodness and a rather generous pension scheme. Thinking about your health? No probs - we’ll give you full private medical cover and 50% off your annual gym membership. Finally, we keep it fun. We work with a smile on our faces with loads of social activities, team nights out and outdoor bonding events.


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