CRM Planning Manager

Watford, England, United Kingdom · Digital


Delivering personalised experiences to our players is key pillar of our strategy to deliver more money for good causes and we have created an exciting new role which will plan and orchestrate a player segment level CRM strategy which will be consistent across our owned, earned and paid channels.

How you'l make a difference

You are the point person in how we deliver our communications to our players. From chairing meetings with the wider digital team on what our key messages are on a weekly basis to owning the contact strategy and being true to our rules of engagement, you will make a difference by maximise value from our campaigns, improving our engagement scores and being a catalyst in growing our campaign assets.


What you'll bring to the table


What we'll give you

How about a day a month dedicated to your personal development? That's right, we'll give you 12 dedicated days to help you grow with us! We're also offering a competitive bonus and benefits scheme, 26 days of holiday goodness and a rather generous pension scheme (for those planning a better tomorrow!).

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